Ignat вот ответ от службы поддержки
Dear Customer,
First of all, many thanks for your letter.
Please help to provide the 10 digit serial number of your JetFlash.
You may either double confirm from the following link:
http://www.transcend-info.com/Support/SerialCheck_tw.asp If it is Transcend JetFlash, we would suggest you to do the online recovery to solve your problem.
Please kindly refer to the following link to run the online recovery tool. (Please use the correct version according to your JetFlash.)
Note: Please back up your data, using this tool might clear the flash drive and all data inside.
You will also need to disable your firewall and antivirus software.
http://www.transcend-info.com/Products/online_recovery_1.asp Online Recovery Tool System Requirements:
-Windows XP SP2/ 2000 SP4 or later version (Administrator rights required)
-Windows Vista (Administrator rights required, must turn off UAC)
*To turn off UAC in Windows Vista, please go to Control Panel -> User Account -> Turn User Account Control on or off -> and then uncheck "Use User Account Control to help protect your computer." Please remember to restart your PC for the new settings to take effect.
Windows 7 (Administrator rights required, must turn off UAC)
*To turn off UAC in Windows 7, please go to Control Panel -> User Accounts -> Change User Account Control Settings -> change to "Never notify" -> then, Please remember to restart your PC for the new settings to take effect.
Please also try on other computers to see if it is related to your computer.
If this way still can't help to solve your problem, please kindly take the product with the receipt back to the original retailer and ask for a repair or replacement service.
To obtain services from an authorized Transcend partner, please click below hyperlink and find the one around your living region accordingly.
It's our responsibility to remind you, some distributors will charge the service fee in compliance with their policy, or may not be willing to provide services if the behavior of buying was not from them.
Sorry for the inconvenience caused.