» Adventnet ManageEngine ServiceDesk Plus

Блин, какая мелочь. Проблема была в неправильных настройках режима работы площадки

Цитата:

Конечно

И как его настраивать, не легче использовать верхний уровень SLA.

2 TeploNN


Цитата:

И как его настраивать, не легче использовать верхний уровень SLA.

Как настраивать каталог услуг уже приводил ссылку на стр. 104.

SLA нужно для начала прописать исходя из ВАШИХ бизнес-процессов. КРОМЕ ВАС ИХ НИКТО НЕ ЗНАЕТ.

Всем добрый день! Кто имел дело со сквозной авторизацией в manage engine service desk 8.1. и сертификатами. Чтобы пользователи могли заходить в сервисдеск без ввода пароля. Есть домен, днс, сервер сертификатов, импорт из AD прошёл успешно. Читал на ms technet но что-то ничего не получилось. Помогите плиз.

Цитата:

Цитата:

Цитата: Так вот, пропатченная версия 8121 до 8200, снятый с нее бекап через ./restoredata.sh не хочет разворачиваться на свеже установленной 8200, на которой уже postgresql. Сталкивался кто с такой проблемой?

А у меня не поднимается рабочий бэкап на тестовой машине. Установил чистую 8.1.12, запускаю restoreData.bat, бэкап отрабатывается успешно (сообщений об ошибки нет), далее запускаю сам SDP, идет его длительная загрузка.......... И все. Версия SDP 8.1.12
Решения пока не нашел.

2 MichaelJet

Цитата:

То есть у вас рабочая версия 8112, вы с нее делаете backup(full_backup) без всяких ключей, потом на тестовой машине ставите с нуля 8112 и пытаетесь "развернуть" бекап рабочей версии уже на тестовой машине?

Да, именно так.
Разворачивал на двух машинах и результат один - штатная утилита бэкап отрабатывает (ошибок нет), а далее после запуса сервера SDP идет бесконечный старт.
Попробовал развернуть бэкап SDP версии 8.0.7 предварительно установив ее с нуля, проблем никаких не возникло.
А у вас рабочий бэкап SDP 8.1.10 поднимается на тестовой машине?

Добавлено:

Цитата:

но... но в сервисдеске не будет отображаться ни одной заявки, только ошибки с ссылками.

А какой смысл делать такое развертывание без сохранения прежних данных (заявок)?
В этом случае сохраняется только конфигурация SDP и все?

Цитата:

Да, именно так.
Разворачивал на двух машинах и результат один - штатная утилита бэкап отрабатывает (ошибок нет), а далее после запуса сервера SDP идет бесконечный старт.
Попробовал развернуть бэкап SDP версии 8.0.7 предварительно установив ее с нуля, проблем никаких не возникло.
А у вас рабочий бэкап SDP 8.1.10 поднимается на тестовой машине?

То есть как понимаю, ни ошибок при старте, ни в логах ничего? Странно, обычно хоть какие-то ошибки при старте вылазят. На тестовой машине рабочий бэкап поднимается, и получается, имею полную копию рабочего сервера. Единственное, что сейчас приходит в голову, что ключ лицензии вроде как привязан к hostname машины, но в этом бы случае были бы ошибки при старте вида "failed".

Цитата:

А какой смысл делать такое развертывание без сохранения прежних данных (заявок)?
В этом случае сохраняется только конфигурация SDP и все?

Я коряво описал свои действия Имею ввиду, что я хочу как раз версию 8212 с полным сохранением настроек, заявок, проблем, но при переходе с mysql на postgresql стандартными средствами происходит какой-то косяк, и потом когда запускаешь сервисдеск версии 8212 ни заявки, ни проблемы, ни изменения не отображаются, а только ссылки какие-то.

Есть ли в СДП звуковое оповещение о поступлении заявки?

2 MichaelJet


Цитата:

То есть как понимаю, ни ошибок при старте, ни в логах ничего? Странно, обычно хоть какие-то ошибки при старте вылазят.

При старте ошибок нет. Просто идет долгий старт сервера SDP......................И все.
Какой лог нужно смотреть? (их там много)


Цитата:

На тестовой машине рабочий бэкап поднимается, и получается, имею полную копию рабочего сервера. Единственное, что сейчас приходит в голову, что ключ лицензии вроде как привязан к hostname машины, но в этом бы случае были бы ошибки при старте вида "failed".

Это уже хорошо.
Лицензия не влияет на поднятие бэкапа. Пробовал на чистой 8.0.7, бэкап поднялся без установки лицензии.


Цитата:

Имею ввиду, что я хочу как раз версию 8212 с полным сохранением настроек, заявок, проблем, но при переходе с mysql на postgresql стандартными средствами происходит какой-то косяк, и потом когда запускаешь сервисдеск версии 8212 ни заявки, ни проблемы, ни изменения не отображаются, а только ссылки какие-то.

Тогда нужно попробовать обновиться до 8.1.21 и сделать восстановление.
Потом до 8.1.27 и также сделать восстановление.
Если до 8.1.27 будет корректно отрабатываться восстановление рабочего бэкапа на тестовой машине, то проблема скорее всего 8.2.0.

А если восстанавливать бэкап нештатно:

Цитата:

сделать бекап с ключом --trimmed (сделается только бекап базы), этот бекап уже "развернется" на свежеустановленной 8200 с postgresql (предварительно скопировав папки /archive,/fileattachments,/custom,/inlineimages), запуститься даже без ошибок, но...

информация вся сохраняется, проблем нет?


P.S Вопрос к тем, кто обновился до 8.2.0 и выше.
Работает ли восстановление из бэкапа штатной утилитой?


Добавлено:
2 admkkcby

Цитата:

Есть ли в СДП звуковое оповещение о поступлении заявки?

Нет

Подскажите пожалуйста возможно ли в СДП изменять цветовую гамму оформления

Цитата:

Подскажите пожалуйста возможно ли в СДП изменять цветовую гамму оформления

Возможно

http://s020.radikal.ru/i716/1309/d7/a3f8da86444c.jpg
SDP 8.2.12

Цитата:

[/q]
[q]Возможно
 
http://s020.radikal.ru/i716/1309/d7/a3f8da86444c.jpg
SDP 8.2.12

спасибо

Добавлено:
SVRRR

а как это сделать?

Цитата:

а как это сделать?

Зайти в "Параметры"-"Тема":
http://i021.radikal.ru/1309/ef/f1d8dffe458b.jpg
отредактировать тему:
http://s020.radikal.ru/i713/1309/ec/50bb38cabe71.jpg

SVRRR

Еще раз спасибо

Надо не мне, надо моему начальнику((

Цитата:

При старте ошибок нет. Просто идет долгий старт сервера SDP......................И все.
Какой лог нужно смотреть? (их там много)

который в Servicedesk/server/default/log/boot.log

Цитата:

Это уже хорошо.
Лицензия не влияет на поднятие бэкапа. Пробовал на чистой 8.0.7, бэкап поднялся без установки лицензии.

Да, лицензия на бекап никак не влияет, имел ввиду влияние лицензии при старте SD.

Цитата:

Тогда нужно попробовать обновиться до 8.1.21 и сделать восстановление.
Потом до 8.1.27 и также сделать восстановление.
Если до 8.1.27 будет корректно отрабатываться восстановление рабочего бэкапа на тестовой машине, то проблема скорее всего 8.2.0.

Да да, именно так и делаю, весь затык происходит на 8200. На форуме разработчика ответили, что не надо так делать, каждый раз восстанавливать из бекапа, нужно просто ставить патчи.

Цитата:

информация вся сохраняется, проблем нет?

информация сохраняется, но в ServiceDesk не отображается, хотя в базе она есть.
В общем, пока никаких подвижек нет при переходе на версию 8200, оставил на промежуточном этапе - версия 8127 пропатченая до 8200 на сервере бд mysql.

2 MichaelJet

Цитата:

имел ввиду влияние лицензии при старте SD.

Тоже не влияет.


Цитата:

Да да, именно так и делаю, весь затык происходит на 8200. На форуме разработчика ответили, что не надо так делать, каждый раз восстанавливать из бекапа, нужно просто ставить патчи.

А какой толк от их патчей если они не гарантируют поднятия потом бэкапа((
Лучше проверить сначала поднятие бэкапа на тестовом стенде, а уж потом их ставить на "боевом" сервере.


Цитата:

информация сохраняется, но в ServiceDesk не отображается, хотя в базе она есть.

А зачем тогда перешли на 8200?


Цитата:

В общем, пока никаких подвижек нет при переходе на версию 8200, оставил на промежуточном этапе - версия 8127 пропатченая до 8200 на сервере бд mysql.

Значит на 8200 пока переходить еще рановато.
На 8.1.27 рабочий бэкап поднимается?
Попробуйте обновиться до 8.2.12 последовательно и восстановить рабочий бэкап из нее.

SVRRR

Цитата:

Коллеги, возник вопрос по уведомлениям в интерфейсе специалиста.
Начиная с какой версии они появились? До 8.2.0 или после (см. скриншот: http://i067.radikal.ru/1309/76/cfaaa10391d7.jpg )
На скриншоте версия SDP 8.2.10 Скорее всего после 8.2.0...

В 8208 такого в интерфейсе нет

Цитата:

итата: Коллеги, возник вопрос по уведомлениям в интерфейсе специалиста.   Начиная с какой версии они появились? До 8.2.0 или после (см. скриншот: http://i067.radikal.ru/1309/76/cfaaa10391d7.jpg )   На скриншоте версия SDP 8.2.10 Скорее всего после 8.2.0...  

New Features in 8209 (Released on: 29 July, 2013)
SDF-51472 : Technician Space - Showing some of the technician related notification alerts on the application screen. The supported notifications are listed below.
Notify Technician when a request is assigned.
Notify Technician when a task is assigned.
Notify Technician when there is a new reply from requester.
Notify Technician when a note is added.
Notify Approver when a request is submitted for approval.
Notify Technician when a request is approved.
Notify Technician when a request is rejected.

2 Resus

Resus, спасибо!

Цитата:

который в Servicedesk/server/default/log/boot.log

SDP 8.1.12 восстановленный из бэкапа пока не загружается,
вот лог с одной из тестовых машин:

boot.log
[more=Лог]
Цитата:

20:47:50,161 INFO [Server] Starting JBoss (MX MicroKernel)...
20:47:50,161 INFO [Server] Release ID: JBoss [WonderLand] 3.2.6 (build: CVSTag=JBoss_3_2_6 date=200410140106)
20:47:50,161 DEBUG [Server] Using config: org.jboss.system.server.ServerConfigImpl@19a029e
20:47:50,161 DEBUG [Server] Server type: class com.adventnet.j2ee.deployment.system.AdventNetServerImpl
20:47:50,161 INFO [Server] Home Dir: C:\ManageEngine\ServiceDesk
20:47:50,161 INFO [Server] Home URL: file:/C:/ManageEngine/ServiceDesk/
20:47:50,161 INFO [Server] Library URL: file:/C:/ManageEngine/ServiceDesk/lib/
20:47:50,161 INFO [Server] Patch URL: null
20:47:50,161 INFO [Server] Server Name: default
20:47:50,161 INFO [Server] Server Home Dir: C:\ManageEngine\ServiceDesk\server\default
20:47:50,161 INFO [Server] Server Home URL: file:/C:/ManageEngine/ServiceDesk/server/default/
20:47:50,161 INFO [Server] Server Data Dir: C:\ManageEngine\ServiceDesk\server\default\data
20:47:50,161 INFO [Server] Server Temp Dir: C:\ManageEngine\ServiceDesk\server\default\tmp
20:47:50,161 INFO [Server] Server Config URL: file:/C:/ManageEngine/ServiceDesk/server/default/conf/
20:47:50,161 INFO [Server] Server Library URL: file:/C:/ManageEngine/ServiceDesk/server/default/lib/
20:47:50,177 INFO [Server] Root Deployment Filename: jboss-service.xml
20:47:51,017 INFO [Server] Starting General Purpose Architecture (GPA)...
20:47:51,122 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:51,395 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:51,404 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:51,405 DEBUG [Server] Created MBeanServer: org.jboss.mx.server.MBeanServerImpl@648016
20:47:51,415 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:51,436 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:51,438 DEBUG [Server] Boot url list: [file:/C:/ManageEngine/ServiceDesk/server/default/conf/]
20:47:51,438 DEBUG [Server] Creating loader for URL: file:/C:/ManageEngine/ServiceDesk/server/default/conf/
20:47:51,441 DEBUG [UnifiedClassLoader] New jmx UCL with url file:/C:/ManageEngine/ServiceDesk/server/default/conf/
20:47:51,443 DEBUG [UnifiedClassLoader] setRepository, r=org.jboss.mx.loading.UnifiedLoaderRepository3@1758500, ucl=org.jboss.mx.loading.UnifiedClassLoader3@6ed322{ url=file:/C:/ManageEngine/ServiceDesk/server/default/conf/ ,addedOrder=0}
20:47:51,443 DEBUG [UnifiedClassLoader] setRepository, r=org.jboss.mx.loading.UnifiedLoaderRepository3@1758500, ucl=org.jboss.mx.loading.UnifiedClassLoader3@6ed322{ url=file:/C:/ManageEngine/ServiceDesk/server/default/conf/ ,addedOrder=0}
20:47:51,443 DEBUG [UnifiedLoaderRepository3] Adding org.jboss.mx.loading.UnifiedClassLoader3@6ed322{ url=file:/C:/ManageEngine/ServiceDesk/server/default/conf/ ,addedOrder=0}
20:47:51,674 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:51,674 INFO [ServerInfo] Java version: 1.5.0_11,Sun Microsystems Inc.
20:47:51,674 INFO [ServerInfo] Java VM: Java HotSpot(TM) Server VM 1.5.0-b64,Sun Microsystems Inc.
20:47:51,674 INFO [ServerInfo] OS-System: Windows Vista 6.1,x86
20:47:51,674 DEBUG [ServerInfo] Full System Properties Dump
20:47:51,674 DEBUG [ServerInfo] java.vendor: Sun Microsystems Inc.
20:47:51,674 DEBUG [ServerInfo] log.dir: ../server/default
20:47:51,674 DEBUG [ServerInfo] sun.java.launcher: SUN_STANDARD
20:47:51,674 DEBUG [ServerInfo] sun.management.compiler: HotSpot Server Compiler
20:47:51,674 DEBUG [ServerInfo] os.name: Windows Vista
20:47:51,674 DEBUG [ServerInfo] sun.boot.class.path: C:\ManageEngine\ServiceDesk\jre\lib\rt.jar;C:\ManageEngine\ServiceDesk\jre\lib\i18n.jar;C:\ManageEngine\ServiceDesk\jre\lib\sunrsasign.jar;C:\ManageEngine\ServiceDesk\jre\lib\jsse.jar;C:\ManageEngine\ServiceDesk\jre\lib\jce.jar;C:\ManageEngine\ServiceDesk\jre\lib\charsets.jar;C:\ManageEngine\ServiceDesk\jre\classes
20:47:51,674 DEBUG [ServerInfo] java.util.logging.config.file: ../server/default/conf/logging.xml
20:47:51,674 DEBUG [ServerInfo] sun.desktop: windows
20:47:51,674 DEBUG [ServerInfo] java.vm.specification.vendor: Sun Microsystems Inc.
20:47:51,674 DEBUG [ServerInfo] java.runtime.version: 1.5.0_11-b03
20:47:51,674 DEBUG [ServerInfo] wrapper.native_library: wrapper
20:47:51,674 DEBUG [ServerInfo] sdp.java.gc: false
20:47:51,674 DEBUG [ServerInfo] wrapper.key: 59o8WO0L9iKJkO3e
20:47:51,674 DEBUG [ServerInfo] user.name: SYSTEM
20:47:51,674 DEBUG [ServerInfo] jboss.bind.address: 0.0.0.0
20:47:51,674 DEBUG [ServerInfo] tier-type: BE
20:47:51,674 DEBUG [ServerInfo] jboss.home.dir: C:\ManageEngine\ServiceDesk
20:47:51,674 DEBUG [ServerInfo] user.language: en
20:47:51,674 DEBUG [ServerInfo] sun.boot.library.path: C:\ManageEngine\ServiceDesk\jre\bin
20:47:51,674 DEBUG [ServerInfo] jboss.home.url: file:/C:/ManageEngine/ServiceDesk/
20:47:51,674 DEBUG [ServerInfo] java.version: 1.5.0_11
20:47:51,674 DEBUG [ServerInfo] java.util.logging.manager: com.adventnet.logging.LogManager
20:47:51,674 DEBUG [ServerInfo] user.timezone: Europe/Moscow
20:47:51,674 DEBUG [ServerInfo] jboss.server.home.dir: C:\ManageEngine\ServiceDesk\server\default
20:47:51,674 DEBUG [ServerInfo] sun.arch.data.model: 32
20:47:51,674 DEBUG [ServerInfo] java.endorsed.dirs: C:\ManageEngine\ServiceDesk\jre\lib\endorsed
20:47:51,674 DEBUG [ServerInfo] jboss.server.home.url: file:/C:/ManageEngine/ServiceDesk/server/default/
20:47:51,674 DEBUG [ServerInfo] sun.cpu.isalist: pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86
20:47:51,674 DEBUG [ServerInfo] sun.jnu.encoding: Cp1251
20:47:51,674 DEBUG [ServerInfo] file.encoding.pkg: sun.io
20:47:51,674 DEBUG [ServerInfo] file.separator: \
20:47:51,674 DEBUG [ServerInfo] java.specification.name: Java Platform API Specification
20:47:51,674 DEBUG [ServerInfo] java.class.version: 49.0
20:47:51,674 DEBUG [ServerInfo] jboss.server.config.url: file:/C:/ManageEngine/ServiceDesk/server/default/conf/
20:47:51,674 DEBUG [ServerInfo] user.country: RU
20:47:51,674 DEBUG [ServerInfo] java.home: C:\ManageEngine\ServiceDesk\jre
20:47:51,674 DEBUG [ServerInfo] java.vm.info: mixed mode
20:47:51,674 DEBUG [ServerInfo] wrapper.version: 3.1.1
20:47:51,674 DEBUG [ServerInfo] jboss.lib.url: file:/C:/ManageEngine/ServiceDesk/lib/
20:47:51,674 DEBUG [ServerInfo] os.version: 6.1
20:47:51,674 DEBUG [ServerInfo] path.separator: ;
20:47:51,674 DEBUG [ServerInfo] java.vm.version: 1.5.0-b64
20:47:51,674 DEBUG [ServerInfo] user.variant:
20:47:51,674 DEBUG [ServerInfo] java.protocol.handler.pkgs: org.jboss.net.protocol
20:47:51,674 DEBUG [ServerInfo] java.awt.printerjob: sun.awt.windows.WPrinterJob
20:47:51,674 DEBUG [ServerInfo] sun.io.unicode.encoding: UnicodeLittle
20:47:51,674 DEBUG [ServerInfo] awt.toolkit: sun.awt.windows.WToolkit
20:47:51,674 DEBUG [ServerInfo] org.jboss.logging.Log4jService.catchSystemErr: false
20:47:51,674 DEBUG [ServerInfo] jboss.server.temp.dir: C:\ManageEngine\ServiceDesk\server\default\tmp
20:47:51,674 DEBUG [ServerInfo] user.home: C:\
20:47:51,674 DEBUG [ServerInfo] java.specification.vendor: Sun Microsystems Inc.
20:47:51,674 DEBUG [ServerInfo] java.library.path: ../lib/native;../lib/;./
20:47:51,674 DEBUG [ServerInfo] java.vendor.url: http://java.sun.com/
20:47:51,674 DEBUG [ServerInfo] program.name: run.sh
20:47:51,674 DEBUG [ServerInfo] java.vm.vendor: Sun Microsystems Inc.
20:47:51,674 DEBUG [ServerInfo] tier-id: BE1
20:47:51,674 DEBUG [ServerInfo] wrapper.jvmid: 1
20:47:51,674 DEBUG [ServerInfo] java.runtime.name: Java(TM) 2 Runtime Environment, Standard Edition
20:47:51,674 DEBUG [ServerInfo] java.class.path: ../lib/wrapper.jar;../lib/AdventNetDeploymentSystem.jar;../lib/AdventNetLogging.jar;../lib/concurrent.jar;../lib/getopt.jar;../lib/gnu-regexp.jar;../lib/jboss-boot.jar;../lib/jboss-common.jar;../lib/jboss-jmx.jar;../lib/jboss-system.jar;../lib/jdom.jar;../lib/log4j-boot.jar;../lib/run.jar;../lib/AdventNetNPrevalent.jar;../lib/;../lib/dom4j.jar;../server/default/lib/commons-logging-1.0.2.jar;./run.jar;../lib/trayicon.jar;../lib/startupclasses.jar;../server/default/lib/SDUtils.jar;../server/default/lib/AdventNetFramework.jar;../server/default/deploy/jbossweb-tomcat50.sar/servlet-api.jar;../server/default/deploy/jbossweb-tomcat50.sar/commons-httpclient-3.0-rc1.jar;../server/default/deploy/jbossweb-tomcat50.sar/commons-codec-1.3.jar;../server/default/deploy/jbossweb-tomcat50.sar/ant.jar;../server/default/lib/roboiqplugin.jar;../lib/AdventNetUpdateManagerInstaller.jar
20:47:51,674 DEBUG [ServerInfo] jbossmx.loader.repository.class: org.jboss.mx.loading.UnifiedLoaderRepository3
20:47:51,674 DEBUG [ServerInfo] java.vm.specification.name: Java Virtual Machine Specification
20:47:51,674 DEBUG [ServerInfo] java.vm.specification.version: 1.0
20:47:51,674 DEBUG [ServerInfo] sun.cpu.endian: little
20:47:51,674 DEBUG [ServerInfo] sun.os.patch.level: Service Pack 1
20:47:51,674 DEBUG [ServerInfo] jboss.server.lib.url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/
20:47:51,674 DEBUG [ServerInfo] product.home: ../
20:47:51,674 DEBUG [ServerInfo] wrapper.cpu.timeout: 10
20:47:51,674 DEBUG [ServerInfo] java.io.tmpdir: C:\Windows\TEMP\
20:47:51,674 DEBUG [ServerInfo] org.jboss.logging.Log4jService.catchSystemOut: false
20:47:51,674 DEBUG [ServerInfo] java.vendor.url.bug: http://java.sun.com/cgi-bin/bugreport.cgi
20:47:51,674 DEBUG [ServerInfo] jboss.server.data.dir: C:\ManageEngine\ServiceDesk\server\default\data
20:47:51,674 DEBUG [ServerInfo] java.awt.graphicsenv: sun.awt.Win32GraphicsEnvironment
20:47:51,674 DEBUG [ServerInfo] os.arch: x86
20:47:51,674 DEBUG [ServerInfo] db.home: ../mysql
20:47:51,674 DEBUG [ServerInfo] java.util.logging.config.class: com.adventnet.logging.LoggingScanner
20:47:51,674 DEBUG [ServerInfo] java.ext.dirs: C:\ManageEngine\ServiceDesk\jre\lib\ext
20:47:51,674 DEBUG [ServerInfo] user.dir: C:\ManageEngine\ServiceDesk\bin
20:47:51,674 DEBUG [ServerInfo] line.separator:

20:47:51,674 DEBUG [ServerInfo] java.vm.name: Java HotSpot(TM) Server VM
20:47:51,674 DEBUG [ServerInfo] jboss.server.base.dir: C:\ManageEngine\ServiceDesk\server
20:47:51,674 DEBUG [ServerInfo] wrapper.use_system_time: TRUE
20:47:51,674 DEBUG [ServerInfo] jboss.server.base.url: file:/C:/ManageEngine/ServiceDesk/server/
20:47:51,674 DEBUG [ServerInfo] jboss.server.type: com.adventnet.j2ee.deployment.system.AdventNetServerImpl
20:47:51,674 DEBUG [ServerInfo] javax.management.builder.initial: org.jboss.mx.server.MBeanServerBuilderImpl
20:47:51,674 DEBUG [ServerInfo] file.encoding: UTF-8
20:47:51,674 DEBUG [ServerInfo] user.region: US
20:47:51,674 DEBUG [ServerInfo] server.dir: ../
20:47:51,674 DEBUG [ServerInfo] java.specification.version: 1.5
20:47:51,684 DEBUG [ServerInfo] wrapper.service: TRUE
20:47:51,684 DEBUG [ServerInfo] wrapper.port: 32000
20:47:51,684 DEBUG [ServerInfo] jboss.server.name: default
20:47:51,684 DEBUG [Server] Created system MBean: jboss.system:type=ServerInfo
20:47:51,714 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:51,730 DEBUG [ServiceController] Controller MBean online
20:47:51,731 DEBUG [Server] Created system MBean: jboss.system:service=ServiceController
20:47:51,791 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:51,792 DEBUG [Server] Created system MBean: jboss.system:service=MainDeployer
20:47:51,793 DEBUG [ServiceController] Creating service jboss.system:service=MainDeployer
20:47:51,808 DEBUG [MainDeployer] Creating jboss.system:service=MainDeployer
20:47:52,136 DEBUG [MainDeployer] Created jboss.system:service=MainDeployer
20:47:52,136 DEBUG [ServiceController] Creating dependent components for: jboss.system:service=MainDeployer dependents are: []
20:47:52,136 DEBUG [ServiceController] starting service jboss.system:service=MainDeployer
20:47:52,136 DEBUG [MainDeployer] Starting jboss.system:service=MainDeployer
20:47:52,136 DEBUG [MainDeployer] Started jboss.system:service=MainDeployer
20:47:52,136 DEBUG [ServiceController] Starting dependent components for: jboss.system:service=MainDeployer dependent components: []
20:47:52,136 DEBUG [Server] Shutdown hook added
20:47:52,166 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:52,166 DEBUG [Server] Created system MBean: jboss.system:service=JARDeployer
20:47:52,166 DEBUG [ServiceController] Creating service jboss.system:service=JARDeployer
20:47:52,166 DEBUG [JARDeployer] Creating jboss.system:service=JARDeployer
20:47:52,196 DEBUG [JARDeployer] Created jboss.system:service=JARDeployer
20:47:52,196 DEBUG [ServiceController] Creating dependent components for: jboss.system:service=JARDeployer dependents are: []
20:47:52,196 DEBUG [ServiceController] starting service jboss.system:service=JARDeployer
20:47:52,196 DEBUG [JARDeployer] Starting jboss.system:service=JARDeployer
20:47:52,196 DEBUG [MainDeployer] Adding deployer: org.jboss.deployment.JARDeployer@4a7df6
20:47:52,196 DEBUG [JARDeployer] Started jboss.system:service=JARDeployer
20:47:52,196 DEBUG [ServiceController] Starting dependent components for: jboss.system:service=JARDeployer dependent components: []
20:47:52,216 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:52,216 DEBUG [Server] Created system MBean: jboss.system:service=ServiceDeployer
20:47:52,216 DEBUG [ServiceController] Creating service jboss.system:service=ServiceDeployer
20:47:52,216 DEBUG [SARDeployer] Creating jboss.system:service=ServiceDeployer
20:47:52,267 DEBUG [SARDeployer] Created jboss.system:service=ServiceDeployer
20:47:52,268 DEBUG [ServiceController] Creating dependent components for: jboss.system:service=ServiceDeployer dependents are: []
20:47:52,268 DEBUG [ServiceController] starting service jboss.system:service=ServiceDeployer
20:47:52,268 DEBUG [SARDeployer] Starting jboss.system:service=ServiceDeployer
20:47:52,268 DEBUG [MainDeployer] Adding deployer: org.jboss.deployment.SARDeployer@6e1dec
20:47:52,278 DEBUG [SARDeployer] Started jboss.system:service=ServiceDeployer
20:47:52,278 DEBUG [ServiceController] Starting dependent components for: jboss.system:service=ServiceDeployer dependent components: []
20:47:52,278 INFO [Server] Core system initialized
20:47:52,310 DEBUG [MainDeployer] Starting deployment of package: file:/C:/ManageEngine/ServiceDesk/server/default/conf/jboss-service.xml
20:47:52,310 DEBUG [MainDeployer] Starting deployment (init step) of package at: file:/C:/ManageEngine/ServiceDesk/server/default/conf/jboss-service.xml
20:47:52,311 DEBUG [MainDeployer] Copying file:/C:/ManageEngine/ServiceDesk/server/default/conf/jboss-service.xml -> C:\ManageEngine\ServiceDesk\server\default\tmp\deploy\tmp7255jboss-service.xml
20:47:52,317 DEBUG [MainDeployer] using deployer org.jboss.deployment.SARDeployer@6e1dec
20:47:52,336 DEBUG [SARDeployer] Found classpath element: [classpath: null]
20:47:52,337 DEBUG [SARDeployer] codebase URL is file:/C:/ManageEngine/ServiceDesk/server/default/lib/
20:47:52,337 DEBUG [SARDeployer] listing codebase for archives matching *
20:47:52,340 DEBUG [SARDeployer] URLLister class is org.jboss.net.protocol.file.FileURLLister
20:47:52,374 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/activation.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/AdventNetDeploymentManager.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/AdventNetFramework.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/AdventNetLogging.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/AdventNetPersistence.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/AdventNetSnmp.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/Audit.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/AuthenticationFramework.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/Authorization.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/bindingservice-plugin.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/bsh-core-1.3.0.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/bsh-deployer.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/commons-javaflow-20060411.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/commons-logging-1.0.2.jar
20:47:52,375 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/commonsdputils.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/gnu-regexp-1.0.8.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/gson-1.3.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/imageinfo.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/itext.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/iTextAsian.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jasperreports-2.0.5-javaflow.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jaxb-api.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jaxb-impl.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jboss-common-jdbc-wrapper.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jboss-j2ee.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jboss-monitoring.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jboss-transaction.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jboss.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jbossha.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jbossmq.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jbosssx.jar
20:47:52,376 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jcifs-1.3.17.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jdt-compiler.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jdynamite.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jespa-1.0.17.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jmx-adaptor-plugin.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jnpserver.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jonas_timer.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jotm.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jpl-pattern.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jpl-util.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jsnpp-0.3.1.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/json.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jtds-1.2.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/jxl-2.6.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/log4j.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/mail-plugin.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/Mail.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/metrack.jar
20:47:52,377 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/mysql_connector.jar
20:47:52,378 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/png-encoder-1.5.jar
20:47:52,378 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/poi-2.0-final-20040126.jar
20:47:52,378 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/roboiqplugin.jar
20:47:52,378 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/SDUtils.jar
20:47:52,378 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/Tracing.jar
20:47:52,378 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/update.jar
20:47:52,378 DEBUG [SARDeployer] deployed classes for file:/C:/ManageEngine/ServiceDesk/server/default/lib/xapool.jar
20:47:52,378 DEBUG [SARDeployer] about to copy 0 local directories
20:47:52,378 DEBUG [SARDeployer] looking for nested deployments in : file:/C:/ManageEngine/ServiceDesk/server/default/conf/jboss-service.xml
20:47:52,381 DEBUG [DeploymentInfo] createLoaderRepository from config: LoaderRepositoryConfig(repositoryName: JMImplementation:service=LoaderRepository,name=Default, repositoryClassName: null, configParserClassName: null, repositoryConfig: null)
20:47:52,381 DEBUG [UnifiedClassLoader] New jmx UCL with url file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml
20:47:52,381 DEBUG [UnifiedClassLoader] setRepository, r=org.jboss.mx.loading.UnifiedLoaderRepository3@1758500, ucl=org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=0}
20:47:52,382 DEBUG [UnifiedClassLoader] setRepository, r=org.jboss.mx.loading.UnifiedLoaderRepository3@1758500, ucl=org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=0}
20:47:52,382 DEBUG [UnifiedLoaderRepository3] Adding org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=0}
20:47:52,390 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/activation.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,408 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/AdventNetDeploymentManager.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,417 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/AdventNetFramework.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,423 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/AdventNetLogging.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,526 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/AdventNetPersistence.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,870 DEBUG [ClassLoaderUtils] Multiple class loaders found for pkg:
20:47:52,871 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/AdventNetSnmp.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,878 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/Audit.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,885 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/AuthenticationFramework.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,891 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/Authorization.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,894 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/bindingservice-plugin.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,911 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/bsh-core-1.3.0.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,917 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/bsh-deployer.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,930 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/commons-javaflow-20060411.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,933 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/commons-logging-1.0.2.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,941 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/commonsdputils.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,946 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/gnu-regexp-1.0.8.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,958 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/gson-1.3.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:52,968 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/imageinfo.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,107 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/itext.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,158 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/iTextAsian.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,490 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jasperreports-2.0.5-javaflow.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,500 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jaxb-api.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,594 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jaxb-impl.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,599 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jboss-common-jdbc-wrapper.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,613 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jboss-j2ee.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,618 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jboss-monitoring.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,621 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jboss-transaction.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,799 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jboss.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,821 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jbossha.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,885 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jbossmq.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,911 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jbosssx.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:53,959 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jcifs-1.3.17.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,075 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jdt-compiler.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,078 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jdynamite.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,099 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jespa-1.0.17.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,117 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jmx-adaptor-plugin.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,150 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jnpserver.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,154 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jonas_timer.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,162 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jotm.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,178 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jpl-pattern.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,181 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jpl-util.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,184 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jsnpp-0.3.1.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,202 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/json.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,258 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jtds-1.2.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,375 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/jxl-2.6.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,414 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/log4j.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,417 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/mail-plugin.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,457 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/Mail.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,461 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/metrack.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,486 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/mysql_connector.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,488 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/png-encoder-1.5.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,552 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/poi-2.0-final-20040126.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,554 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/roboiqplugin.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,566 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/SDUtils.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,567 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/Tracing.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,579 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/update.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,591 DEBUG [UnifiedClassLoader] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/lib/xapool.jar, to ucl: org.jboss.mx.loading.UnifiedClassLoader3@11ef443{ url=file:/C:/ManageEngine/ServiceDesk/server/default/tmp/deploy/tmp7255jboss-service.xml ,addedOrder=2}
20:47:54,601 DEBUG [MainDeployer] found 0 subpackages of file:/C:/ManageEngine/ServiceDesk/server/default/conf/jboss-service.xml
20:47:54,601 DEBUG [MainDeployer] Watching new file: file:/C:/ManageEngine/ServiceDesk/server/default/conf/jboss-service.xml
20:47:54,601 DEBUG [MainDeployer] create step for deployment file:/C:/ManageEngine/ServiceDesk/server/default/conf/jboss-service.xml
20:47:54,601 DEBUG [SARDeployer] Deploying SAR, create step: url file:/C:/ManageEngine/ServiceDesk/server/default/conf/jboss-service.xml
20:47:54,602 DEBUG [SARDeployer] Registering service UCL=jmx.loading:UCL=11ef443
20:47:54,625 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:54,626 DEBUG [ServiceCreator] About to create bean: jboss.system:type=Log4jService,service=Logging with code: org.jboss.logging.Log4jService
20:47:54,816 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:54,817 DEBUG [ServiceCreator] Created bean: jboss.system:type=Log4jService,service=Logging
20:47:54,819 DEBUG [ServiceConfigurator] ConfigurationURL set to resource:log4j.xml in jboss.system:type=Log4jService,service=Logging
20:47:54,820 DEBUG [ServiceConfigurator] Log4jQuietMode set to true in jboss.system:type=Log4jService,service=Logging
20:47:54,821 DEBUG [ServiceCreator] About to create bean: jboss.system:service=ServiceBindingManager with code: org.jboss.services.binding.ServiceBindingManager
20:47:54,943 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:54,943 DEBUG [ServiceCreator] Created bean: jboss.system:service=ServiceBindingManager
20:47:54,946 DEBUG [ServiceConfigurator] ServerName set to mickey in jboss.system:service=ServiceBindingManager
20:47:54,948 DEBUG [ServiceConfigurator] StoreURL set to file:/C:/ManageEngine/ServiceDesk/server/default/conf/sample-bindings.xml in jboss.system:service=ServiceBindingManager
20:47:54,950 DEBUG [ServiceConfigurator] StoreFactoryClassName set to org.jboss.services.binding.XMLServicesStoreFactory in jboss.system:service=ServiceBindingManager
20:47:54,951 INFO [ServiceBindingManager] Initializing store
20:47:54,951 INFO [ServiceBindingManager] Using StoreURL: file:/C:/ManageEngine/ServiceDesk/server/default/conf/sample-bindings.xml
20:47:54,963 DEBUG [XMLServicesStore] parseBinding, name='', host='0.0.0.0', port='0'
20:47:54,965 DEBUG [XMLServicesStore] parseBinding, name='', host='null', port='0'
20:47:54,965 DEBUG [XMLServicesStore] parseBinding, name='', host='null', port='0'
20:47:54,966 DEBUG [XMLServicesStore] parseBinding, name='', host='null', port='8080'
20:47:54,966 DEBUG [XMLServicesStore] parseBinding, name='', host='null', port='0'
20:47:54,966 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss.system:service=ServiceBindingManager
20:47:54,966 DEBUG [ServiceCreator] About to create bean: jboss:service=Naming with code: org.jboss.naming.NamingService
20:47:55,008 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,010 DEBUG [ServiceCreator] Created bean: jboss:service=Naming
20:47:55,010 DEBUG [ServiceConfigurator] Port set to 1099 in jboss:service=Naming
20:47:55,012 DEBUG [ServiceConfigurator] BindAddress set to 0.0.0.0 in jboss:service=Naming
20:47:55,013 DEBUG [ServiceConfigurator] RmiPort set to 1098 in jboss:service=Naming
20:47:55,015 DEBUG [ServiceConfigurator] RmiBindAddress set to 0.0.0.0 in jboss:service=Naming
20:47:55,016 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss:service=Naming
20:47:55,065 DEBUG [AttributeMappingDelegate] setPort, name='Port' value=0
20:47:55,095 DEBUG [AttributeMappingDelegate] setAttribute, name='BindAddress', text=0.0.0.0, value=0.0.0.0
20:47:55,095 DEBUG [AttributeMappingDelegate] setHost, name='BindAddress' value=0.0.0.0
20:47:55,100 DEBUG [AttributeMappingDelegate] setAttribute, name='RmiPort', text=0, value=0
20:47:55,100 DEBUG [ServiceCreator] About to create xmbean object: jboss:service=JNDIView with code: org.jboss.naming.JNDIView with descriptor: resource:xmdesc/JNDIView-xmbean.xml
20:47:55,226 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,226 DEBUG [ServiceCreator] Created bean: jboss:service=JNDIView
20:47:55,227 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss:service=JNDIView
20:47:55,227 DEBUG [ServiceCreator] About to create bean: jboss.security:service=SecurityConfig with code: org.jboss.security.plugins.SecurityConfig
20:47:55,237 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,237 DEBUG [ServiceCreator] Created bean: jboss.security:service=SecurityConfig
20:47:55,238 DEBUG [ServiceConfigurator] LoginConfig set to jboss.security:service=XMLLoginConfig in jboss.security:service=SecurityConfig
20:47:55,239 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss.security:service=SecurityConfig
20:47:55,239 DEBUG [ServiceCreator] About to create bean: jboss.security:service=XMLLoginConfig with code: org.jboss.security.auth.login.XMLLoginConfig
20:47:55,257 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,258 DEBUG [ServiceCreator] Created bean: jboss.security:service=XMLLoginConfig
20:47:55,259 DEBUG [ServiceConfigurator] ConfigResource set to login-config.xml in jboss.security:service=XMLLoginConfig
20:47:55,261 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss.security:service=XMLLoginConfig
20:47:55,261 DEBUG [ServiceCreator] About to create bean: jboss.security:service=JaasSecurityManager with code: org.jboss.security.plugins.JaasSecurityManagerService
20:47:55,299 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,300 DEBUG [ServiceCreator] Created bean: jboss.security:service=JaasSecurityManager
20:47:55,302 DEBUG [ServiceConfigurator] SecurityManagerClassName set to org.jboss.security.plugins.JaasSecurityManager in jboss.security:service=JaasSecurityManager
20:47:55,306 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss.security:service=JaasSecurityManager
20:47:55,306 DEBUG [ServiceCreator] About to create bean: jboss:service=XidFactory with code: org.jboss.tm.XidFactory
20:47:55,320 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,320 DEBUG [ServiceCreator] Created bean: jboss:service=XidFactory
20:47:55,320 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss:service=XidFactory
20:47:55,321 DEBUG [ServiceCreator] About to create xmbean object: jboss:service=TransactionManager with code: org.jboss.tm.TransactionManagerService with descriptor: resource:xmdesc/TransactionManagerService-xmbean.xml
20:47:55,400 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,400 DEBUG [ServiceCreator] Created bean: jboss:service=TransactionManager
20:47:55,400 DEBUG [ServiceConfigurator] TransactionTimeout set to 300 in jboss:service=TransactionManager
20:47:55,401 DEBUG [ServiceController] recording that jboss:service=TransactionManager depends on jboss:service=XidFactory
20:47:55,401 DEBUG [ServiceConfigurator] considering XidFactory with object name jboss:service=XidFactory
20:47:55,401 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss:service=TransactionManager
20:47:55,402 DEBUG [ServiceCreator] About to create xmbean object: jboss:service=ClientUserTransaction with code: org.jboss.tm.usertx.server.ClientUserTransactionService with descriptor: resource:xmdesc/ClientUserTransaction-xmbean.xml
20:47:55,424 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,424 DEBUG [ServiceCreator] Created bean: jboss:service=ClientUserTransaction
20:47:55,424 DEBUG [ServiceCreator] About to create bean: jboss:service=proxyFactory,target=ClientUserTransactionFactory with code: org.jboss.invocation.jrmp.server.JRMPProxyFactory
20:47:55,434 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,434 DEBUG [ServiceCreator] Created bean: jboss:service=proxyFactory,target=ClientUserTransactionFactory
20:47:55,444 DEBUG [ServiceConfigurator] InvokerName set to jboss:service=invoker,type=jrmp in jboss:service=proxyFactory,target=ClientUserTransactionFactory
20:47:55,444 DEBUG [ServiceConfigurator] TargetName set to jboss:service=ClientUserTransaction in jboss:service=proxyFactory,target=ClientUserTransactionFactory
20:47:55,444 DEBUG [ServiceConfigurator] JndiName set to UserTransactionSessionFactory in jboss:service=proxyFactory,target=ClientUserTransactionFactory
20:47:55,454 DEBUG [ServiceConfigurator] ExportedInterface set to interface org.jboss.tm.usertx.interfaces.UserTransactionSessionFactory in jboss:service=proxyFactory,target=ClientUserTransactionFactory
20:47:55,454 DEBUG [ServiceConfigurator] ClientInterceptors set to [interceptors: null] in jboss:service=proxyFactory,target=ClientUserTransactionFactory
20:47:55,454 DEBUG [JRMPProxyFactory] added interceptor type: class org.jboss.proxy.ClientMethodInterceptor
20:47:55,454 DEBUG [JRMPProxyFactory] added interceptor type: class org.jboss.invocation.InvokerInterceptor
20:47:55,454 DEBUG [ServiceController] recording that jboss:service=proxyFactory,target=ClientUserTransactionFactory depends on jboss:service=invoker,type=jrmp
20:47:55,454 DEBUG [ServiceConfigurator] considering <anonymous> with object name jboss:service=invoker,type=jrmp
20:47:55,454 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss:service=proxyFactory,target=ClientUserTransactionFactory
20:47:55,454 DEBUG [ServiceController] recording that jboss:service=ClientUserTransaction depends on jboss:service=proxyFactory,target=ClientUserTransactionFactory
20:47:55,454 DEBUG [ServiceConfigurator] considering <anonymous> with object name jboss:service=proxyFactory,target=ClientUserTransactionFactory
20:47:55,454 DEBUG [ServiceCreator] About to create bean: jboss:service=proxyFactory,target=ClientUserTransaction with code: org.jboss.invocation.jrmp.server.JRMPProxyFactory
20:47:55,464 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,464 DEBUG [ServiceCreator] Created bean: jboss:service=proxyFactory,target=ClientUserTransaction
20:47:55,464 DEBUG [ServiceConfigurator] InvokerName set to jboss:service=invoker,type=jrmp in jboss:service=proxyFactory,target=ClientUserTransaction
20:47:55,464 DEBUG [ServiceConfigurator] TargetName set to jboss:service=ClientUserTransaction in jboss:service=proxyFactory,target=ClientUserTransaction
20:47:55,474 DEBUG [ServiceConfigurator] ExportedInterface set to interface org.jboss.tm.usertx.interfaces.UserTransactionSession in jboss:service=proxyFactory,target=ClientUserTransaction
20:47:55,484 DEBUG [ServiceConfigurator] ClientInterceptors set to [interceptors: null] in jboss:service=proxyFactory,target=ClientUserTransaction
20:47:55,485 DEBUG [JRMPProxyFactory] added interceptor type: class org.jboss.proxy.ClientMethodInterceptor
20:47:55,485 DEBUG [JRMPProxyFactory] added interceptor type: class org.jboss.invocation.InvokerInterceptor
20:47:55,485 DEBUG [ServiceController] recording that jboss:service=proxyFactory,target=ClientUserTransaction depends on jboss:service=invoker,type=jrmp
20:47:55,485 DEBUG [ServiceConfigurator] considering <anonymous> with object name jboss:service=invoker,type=jrmp
20:47:55,485 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss:service=proxyFactory,target=ClientUserTransaction
20:47:55,485 DEBUG [ServiceController] recording that jboss:service=ClientUserTransaction depends on jboss:service=proxyFactory,target=ClientUserTransaction
20:47:55,485 DEBUG [ServiceConfigurator] considering TxProxyName with object name jboss:service=proxyFactory,target=ClientUserTransaction
20:47:55,486 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss:service=ClientUserTransaction
20:47:55,486 DEBUG [ServiceCreator] About to create bean: jboss:service=invoker,type=jrmp with code: org.jboss.invocation.jrmp.server.JRMPInvoker
20:47:55,525 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,527 DEBUG [ServiceCreator] Created bean: jboss:service=invoker,type=jrmp
20:47:55,527 DEBUG [ServiceConfigurator] RMIObjectPort set to 4444 in jboss:service=invoker,type=jrmp
20:47:55,529 DEBUG [ServiceConfigurator] ServerAddress set to 0.0.0.0 in jboss:service=invoker,type=jrmp
20:47:55,530 DEBUG [ServiceController] recording that jboss:service=invoker,type=jrmp depends on jboss:service=TransactionManager
20:47:55,530 DEBUG [ServiceConfigurator] considering <anonymous> with object name jboss:service=TransactionManager
20:47:55,530 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss:service=invoker,type=jrmp
20:47:55,531 DEBUG [AttributeMappingDelegate] setPort, name='RMIObjectPort' value=0
20:47:55,531 DEBUG [ServiceCreator] About to create bean: jboss:service=invoker,type=local with code: org.jboss.invocation.local.LocalInvoker
20:47:55,540 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,540 DEBUG [ServiceCreator] Created bean: jboss:service=invoker,type=local
20:47:55,540 DEBUG [ServiceController] recording that jboss:service=invoker,type=local depends on jboss:service=TransactionManager
20:47:55,540 DEBUG [ServiceConfigurator] considering <anonymous> with object name jboss:service=TransactionManager
20:47:55,541 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss:service=invoker,type=local
20:47:55,541 DEBUG [ServiceCreator] About to create bean: jboss.ejb:service=EJBDeployer with code: org.jboss.ejb.EJBDeployer
20:47:55,624 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,625 DEBUG [ServiceCreator] Created bean: jboss.ejb:service=EJBDeployer
20:47:55,625 DEBUG [ServiceConfigurator] VerifyDeployments set to true in jboss.ejb:service=EJBDeployer
20:47:55,625 DEBUG [ServiceConfigurator] ValidateDTDs set to false in jboss.ejb:service=EJBDeployer
20:47:55,626 DEBUG [ServiceConfigurator] MetricsEnabled set to false in jboss.ejb:service=EJBDeployer
20:47:55,627 DEBUG [ServiceConfigurator] VerifierVerbose set to true in jboss.ejb:service=EJBDeployer
20:47:55,627 DEBUG [ServiceConfigurator] StrictVerifier set to true in jboss.ejb:service=EJBDeployer
20:47:55,628 DEBUG [ServiceController] recording that jboss.ejb:service=EJBDeployer depends on jboss:service=TransactionManager
20:47:55,628 DEBUG [ServiceConfigurator] considering TransactionManagerServiceName with object name jboss:service=TransactionManager
20:47:55,640 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss.ejb:service=EJBDeployer
20:47:55,640 DEBUG [ServiceCreator] About to create bean: jboss.j2ee:service=EARDeployer with code: org.jboss.deployment.EARDeployer
20:47:55,659 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,660 DEBUG [ServiceCreator] Created bean: jboss.j2ee:service=EARDeployer
20:47:55,660 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss.j2ee:service=EARDeployer
20:47:55,660 DEBUG [ServiceCreator] About to create bean: jboss.deployment:type=DeploymentScanner,flavor=URL with code: org.jboss.deployment.scanner.URLDeploymentScanner
20:47:55,683 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,691 DEBUG [ServiceCreator] Created bean: jboss.deployment:type=DeploymentScanner,flavor=URL
20:47:55,691 DEBUG [ServiceController] recording that jboss.deployment:type=DeploymentScanner,flavor=URL depends on jboss.system:service=MainDeployer
20:47:55,691 DEBUG [ServiceConfigurator] considering Deployer with object name jboss.system:service=MainDeployer
20:47:55,703 DEBUG [ServiceConfigurator] URLComparator set to org.jboss.deployment.DeploymentSorter in jboss.deployment:type=DeploymentScanner,flavor=URL
20:47:55,707 DEBUG [ServiceConfigurator] Filter set to org.jboss.deployment.scanner.DeploymentFilter in jboss.deployment:type=DeploymentScanner,flavor=URL
20:47:55,714 DEBUG [ServiceConfigurator] ScanPeriod set to 5000 in jboss.deployment:type=DeploymentScanner,flavor=URL
20:47:55,715 DEBUG [ServiceConfigurator] URLs set to deploy/ in jboss.deployment:type=DeploymentScanner,flavor=URL
20:47:55,716 DEBUG [URLDeploymentScanner] Adding URL from spec: deploy/
20:47:55,716 DEBUG [URLDeploymentScanner] URL: file:/C:/ManageEngine/ServiceDesk/server/default/deploy/
20:47:55,717 DEBUG [URLDeploymentScanner] Added url: file:/C:/ManageEngine/ServiceDesk/server/default/deploy/
20:47:55,717 DEBUG [URLDeploymentScanner] URL list: [file:/C:/ManageEngine/ServiceDesk/server/default/deploy/]
20:47:55,717 DEBUG [ServiceConfigurator] RecursiveSearch set to true in jboss.deployment:type=DeploymentScanner,flavor=URL
20:47:55,719 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:jboss.deployment:type=DeploymentScanner,flavor=URL
20:47:55,719 DEBUG [ServiceCreator] About to create bean: adventnet.deployment:type=ServicesDeployer with code: com.adventnet.deployment.core.BasicServicesDeployer
20:47:55,734 DEBUG [ModelMBeanInvoker] No persistence-manager descriptor found, null persistence will be used
20:47:55,735 DEBUG [ServiceCreator] Created bean: adventnet.deployment:type=ServicesDeployer
20:47:55,735 DEBUG [ServiceController] recording that adventnet.deployment:type=ServicesDeployer depends on jboss.system:service=MainDeployer
20:47:55,735 DEBUG [ServiceConfigurator] considering Deployer with object name jboss.system:service=MainDeployer
20:47:55,746 DEBUG [ServiceConfigurator] urls set to [urls: null] in adventnet.deployment:type=ServicesDeployer
20:47:55,746 DEBUG [ServiceBindingManager] applyServiceConfig, server:mickey;serviceName:adventnet.deployment:type=ServicesDeployer
20:47:55,746 DEBUG [ServiceController] Creating service jboss.system:type=Log4jService,service=Logging
20:47:55,746 DEBUG [Log4jService] Creating jboss.system:type=Log4jService,service=Logging
20:47:55,746 INFO [Log4jService$URLWatchTimerTask] Configuring from URL: resource:log4j.xml
#

<====== Web NMS 5 System Details ======>

#Fri Sep 27 20:49:11 MSD 2013
java.vendor=Sun Microsystems Inc.
log.dir=../server/default
sun.java.launcher=SUN_STANDARD
catalina.base=C\:\\ManageEngine\\ServiceDesk\\server\\default
sun.management.compiler=HotSpot Server Compiler
catalina.useNaming=false
os.name=Windows Vista
sun.boot.class.path=C\:\\ManageEngine\\ServiceDesk\\jre\\lib\\rt.jar;C\:\\ManageEngine\\ServiceDesk\\jre\\lib\\i18n.jar;C\:\\ManageEngine\\ServiceDesk\\jre\\lib\\sunrsasign.jar;C\:\\ManageEngine\\ServiceDesk\\jre\\lib\\jsse.jar;C\:\\ManageEngine\\ServiceDesk\\jre\\lib\\jce.jar;C\:\\ManageEngine\\ServiceDesk\\jre\\lib\\charsets.jar;C\:\\ManageEngine\\ServiceDesk\\jre\\classes
java.util.logging.config.file=../server/default/conf/logging.xml
sun.desktop=windows
java.vm.specification.vendor=Sun Microsystems Inc.
java.runtime.version=1.5.0_11-b03
wrapper.native_library=wrapper
sdp.java.gc=false
wrapper.key=59o8WO0L9iKJkO3e
user.name=SYSTEM
shared.loader=${catalina.base}/shared/classes,${catalina.base}/shared/lib/*.jar
jboss.bind.address=0.0.0.0
tier-type=BE
jboss.home.dir=C\:\\ManageEngine\\ServiceDesk
java.naming.factory.initial=org.jnp.interfaces.NamingContextFactory
user.language=en
sun.boot.library.path=C\:\\ManageEngine\\ServiceDesk\\jre\\bin
jboss.home.url=file\:/C\:/ManageEngine/ServiceDesk/
java.version=1.5.0_11
java.util.logging.manager=com.adventnet.logging.LogManager
user.timezone=Europe/Moscow
jboss.server.home.dir=C\:\\ManageEngine\\ServiceDesk\\server\\default
sun.arch.data.model=32
java.endorsed.dirs=C\:\\ManageEngine\\ServiceDesk\\jre\\lib\\endorsed
jboss.server.home.url=file\:/C\:/ManageEngine/ServiceDesk/server/default/
sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86
sun.jnu.encoding=Cp1251
file.encoding.pkg=sun.io
package.access=sun.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.,sun.beans.
file.separator=\\
java.specification.name=Java Platform API Specification
java.class.version=49.0
jboss.server.config.url=file\:/C\:/ManageEngine/ServiceDesk/server/default/conf/
user.country=RU
java.home=C\:\\ManageEngine\\ServiceDesk\\jre
java.vm.info=mixed mode
wrapper.version=3.1.1
jboss.lib.url=file\:/C\:/ManageEngine/ServiceDesk/lib/
os.version=6.1
path.separator=;
java.vm.version=1.5.0-b64
user.variant=
java.protocol.handler.pkgs=org.jboss.net.protocol
java.awt.printerjob=sun.awt.windows.WPrinterJob
sun.io.unicode.encoding=UnicodeLittle
awt.toolkit=sun.awt.windows.WToolkit
package.definition=sun.,java.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.
java.naming.factory.url.pkgs=org.jboss.naming\:org.jnp.interfaces
org.jboss.logging.Log4jService.catchSystemErr=false
jboss.server.temp.dir=C\:\\ManageEngine\\ServiceDesk\\server\\default\\tmp
user.home=C\:\\
java.specification.vendor=Sun Microsystems Inc.
IsWeb=true
java.library.path=../lib/native;../lib/;./
java.vendor.url=http\://java.sun.com/
program.name=run.sh
java.vm.vendor=Sun Microsystems Inc.
tier-id=BE1
common.loader=${catalina.home}/common/classes,${catalina.home}/common/endorsed/*.jar,${catalina.home}/common/lib/*.jar
wrapper.jvmid=1
java.runtime.name=Java(TM) 2 Runtime Environment, Standard Edition
java.class.path=../lib/wrapper.jar;../lib/AdventNetDeploymentSystem.jar;../lib/AdventNetLogging.jar;../lib/concurrent.jar;../lib/getopt.jar;../lib/gnu-regexp.jar;../lib/jboss-boot.jar;../lib/jboss-common.jar;../lib/jboss-jmx.jar;../lib/jboss-system.jar;../lib/jdom.jar;../lib/log4j-boot.jar;../lib/run.jar;../lib/AdventNetNPrevalent.jar;../lib/;../lib/dom4j.jar;../server/default/lib/commons-logging-1.0.2.jar;./run.jar;../lib/trayicon.jar;../lib/startupclasses.jar;../server/default/lib/SDUtils.jar;../server/default/lib/AdventNetFramework.jar;../server/default/deploy/jbossweb-tomcat50.sar/servlet-api.jar;../server/default/deploy/jbossweb-tomcat50.sar/commons-httpclient-3.0-rc1.jar;../server/default/deploy/jbossweb-tomcat50.sar/commons-codec-1.3.jar;../server/default/deploy/jbossweb-tomcat50.sar/ant.jar;../server/default/lib/roboiqplugin.jar;../lib/AdventNetUpdateManagerInstaller.jar
jbossmx.loader.repository.class=org.jboss.mx.loading.UnifiedLoaderRepository3
java.vm.specification.name=Java Virtual Machine Specification
catalina.home=C\:\\ManageEngine\\ServiceDesk\\server\\default
java.vm.specification.version=1.0
sun.cpu.endian=little
sun.os.patch.level=Service Pack 1
jboss.server.lib.url=file\:/C\:/ManageEngine/ServiceDesk/server/default/lib/
product.home=../
wrapper.cpu.timeout=10
java.io.tmpdir=C\:\\Windows\\TEMP\\
org.jboss.logging.Log4jService.catchSystemOut=false
java.vendor.url.bug=http\://java.sun.com/cgi-bin/bugreport.cgi
server.loader=${catalina.home}/server/classes,${catalina.home}/server/lib/*.jar
jboss.server.data.dir=C\:\\ManageEngine\\ServiceDesk\\server\\default\\data
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
os.arch=x86
db.home=../mysql
java.util.logging.config.class=com.adventnet.logging.LoggingScanner
java.ext.dirs=C\:\\ManageEngine\\ServiceDesk\\jre\\lib\\ext
user.dir=C\:\\ManageEngine\\ServiceDesk\\bin
line.separator=\r\n
java.vm.name=Java HotSpot(TM) Server VM
jboss.server.base.dir=C\:\\ManageEngine\\ServiceDesk\\server
wrapper.use_system_time=TRUE
jboss.server.base.url=file\:/C\:/ManageEngine/ServiceDesk/server/
jboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerImpl
javax.management.builder.initial=org.jboss.mx.server.MBeanServerBuilderImpl
file.encoding=UTF-8
user.region=US
catalina.ext.dirs=C\:\\ManageEngine\\ServiceDesk\\server\\default\\lib
server.dir=../
java.specification.version=1.5
wrapper.service=TRUE
wrapper.port=32000
jboss.server.name=default

[/more]

UPD 1
После развертывания тестового виртуального сервера с копией рабочего SDP 8.1.12, бэкап с рабочей SDP 8.1.12 поднялся.

UPD 2
Тестирование продолжается.

Вопрос к тем, кто обновился до 8.2.0 и выше.
Работает ли восстановление из бэкапа штатной утилитой?

Цитата:

Тоже не влияет.

Хм, странно, у меня без лицензии не запускается.

Цитата:

А зачем тогда перешли на 8200?

Потому что требуют обновления

Цитата:

На 8.1.27 рабочий бэкап поднимается?
Попробуйте обновиться до 8.2.12 последовательно и восстановить рабочий бэкап из нее.

На 8127 рабочий бекап без проблем восстанавливается. По поводу перехода на 8212 - буду пробовать.

2 MichaelJet


Цитата:

Хм, странно, у меня без лицензии не запускается.

Также странно. Что делал я.
1. Для примера, устанавливал с нуля SDP 8.0.5 на рабочий ПК (лицензию не активировал).
2. Развернул рабочий бэкап SDP 8.0.5 (лицензию не активировал).
3. Запустил SDP 8.0.5 c рабочей версией (SDP загрузился без лицензии).
4. Активировал лицензию.

Продолжаю тестирование SDP
После успешного обновления тестового сервера SDP до версии 8.1.27, заявка стала отображаться некорректно:
http://s019.radikal.ru/i610/1309/48/5399f911530f.jpg
Наблюдается с версией SDP 8.1.21

До обновления (SDP 8.1.12) отображение заявки было корректное:
http://s020.radikal.ru/i710/1309/d3/ee404e339e08.jpg

Коллеги, подскажите пожалуйста у кого еще наблюдается такая проблема, и как ее устранить?
В SDP 8.2.0 и выше аналогичная проблема или нет?


UPD 1
Обновился на тестовом сервере до 8.2.0.
Проблема с отображением заявки исчезла.
Заявка отображается корректно: http://s09.radikal.ru/i182/1309/fb/3d0e7d4f3f57.jpg

Вывод: В SDP с версии 8.1.21 - 8.1.27 был баг что приводил к некоректному отображению заявки.

UPD 2
Обновился на тестовом сервере до 8.2.12.
Проблема с отображением заявки исчезла.
Продолжаю тестировать дальше.

Цитата:

Всем добрый день! Кто имел дело со сквозной авторизацией в manage engine service desk 8.1. и сертификатами. Чтобы пользователи могли заходить в сервисдеск без ввода пароля. Есть домен, днс, сервер сертификатов, импорт из AD прошёл успешно. Читал на ms technet но что-то ничего не получилось. Помогите плиз.

без всяких проблем с инструкцией прям в сервисдеске
использовал вот это и запуск скриптов
http://kbase.zohocorp.com/kbase/ServiceDeskPlus/TroubleShooting/file_100009.html

2 MichaelJet

Цитата:

Здравствуйте! Кто-нибудь обновлялся с версии 8110 до 8212 (linux). С версии 8200 встроенная база стала postgresql вместо mysql. Так вот, пропатченная версия 8121 до 8200, снятый с нее бекап через ./restoredata.sh не хочет разворачиваться на свеже установленной 8200, на которой уже postgresql. Сталкивался кто с такой проблемой?

Обновился, пока на тестовом сервере до 8.2.0 и могу сказать что база там mysql.

Цитата:

Обновился, пока на тестовом сервере до 8.2.0 и могу сказать что база там mysql.

Если просто обновляться патчами, то да, база остается mysql, а если 8200 поставить с нуля, то там база postgresql. Сейчас обновляю до версии 8200, а потом до версии 8212 (просто патчи друг на друга), а потом попробую восстановить из бекапа.

Цитата:

Сейчас обновляю до версии 8200, а потом до версии 8212 (просто патчи друг на друга), а потом попробую восстановить из бекапа.

Если последовательно обновлялись, то проблем с восстановлением бэкапа быть не должно.
Проверял на тестовом сервере. Бэкап SDP 8.2.12 поднялся.

Интересен другой вариант. Установить с нуля 8.2.12 и поднять рабочий бэкап.

Вопрос решился.
В MSP в каталоге услуг SLA нормально не работает, если в клиентах только одна организация. Ставите вторую и она начинает работать. Век живи - век учись.

Ещё вопрос. Стоит ставить sd на WS2003 или всё-таки на WS2008. И в чём будет разница?

На версии SDP 8.2.12 после апгрейда, оповещения не отображаются (звоночка нет):

http://i019.radikal.ru/1310/8c/025a2207c68e.jpg

При нажатии на "3": http://s018.radikal.ru/i509/1310/1a/0a3dcbc3a465.jpg

Ранее в SDP 8.2.10 было так: http://i067.radikal.ru/1309/76/cfaaa10391d7.jpg

Вопрос: это баг или так и должно быть?

UPD 1
Сам задаю вопрос, сам и отвечаю))

На свежеустановленной SDP 8.2.12 оповещения отображаются корректно:
http://i078.radikal.ru/1310/cb/5a8f19cebe87.jpg

UPD 2
Все само заработало!!
На версии SDP 8.2.12 после апгрейда, оповещения стали отображаться:
http://s018.radikal.ru/i515/1310/95/988ed768860e.jpg